Microsoft Autoupdate Downloads But Does Not Install On My Mac

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Office 2016 for Mac More. After the release of Microsoft AutoUpdate version 3.9.0 (released on April 11, 2017), you are no longer receiving automatic updates for Office for Mac. When installing the latest Office for Mac updates, the update process hangs. This issue is now fixed in Microsoft AutoUpdate 3.9.1. I am having an issue with Microsoft AutoUpdate just now. It will download all the update files, but then just gets stuck when trying to install them: This seems to happen for all the updates available (Word, Excel etc) even if I only select certain ones.

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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.

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Downloads

msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.

Use the following steps to start using the tool:

  1. Open the Terminal application
  2. Enter cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS
  3. Run ./msupdate --help

The following options are displayed:

Examples of how to use msupdate

  • Display the current configuration parameters for AutoUpdate:./msupdate --config
  • Display the current configuration parameters in machine-readable format:./msupdate --config --format plist
  • List all available updates:./msupdate --list
  • Download and install all available updates:./msupdate --install
  • Download and install the latest updates for Word, Excel, and PowerPoint:./msupdate --install --apps MSWD2019 XCEL2019 PPT32019
  • Download and install a version-specific update for Outlook:./msupdate --install --apps OPIM2019 --version 16.17.180090901

Application identifiers

Install

The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.

ApplicationLatest version12016 version2
WordMSWD2019MSWD15
ExcelXCEL2019XCEL15
PowerPointPPT32019PPT315
OutlookOPIM2019OPIM15
OneNoteONMC2019ONMC15
MAUMSau04MSau04
OneDriveONDR18
TeamsTEAM01
Skype for BusinessMSFB16
Remote DesktopMSRD10
Intune Company PortalIMCP01
Defender ATPWDAV00
Edge CanaryEDCN01
Edge DevEDDV01
Edge BetaEDBT01
Edge StableEDGE01

1 These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.

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2 These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.

Note

  • If an update is pending for MAU itself, that update must be applied before any applications can be updated.
  • Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.

Related topics

  • Update history and release notes for Office for Mac

With iOS 13 and iPadOS 13, apps and games that you download from the App Store are automatically updated by default. You won't see notifications about updating your apps. But you can also update apps manually. For example, if you want to force an update, you can update an app manually.

If you prefer to manually update all your apps, you can turn off automatic updates.

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When you download an app on one device, the app isn't automatically installed on your other devices. But if you want apps that you purchase to be downloaded on all of your devices, you can turn on Automatic Downloads.

Before you begin

  • Make sure that you have the latest version of iOS and iPadOS, macOS, or watchOS.
  • Sign in to all of your devices with the same Apple ID.

Update your apps manually

Update apps manually on your iOS or iPadOS device, on your Mac, or on your Apple Watch.

Microsoft Auto Update Downloads But Does Not Install On My Mac Screen

How to manually update apps on your iPhone, iPad, or iPod touch

  1. Open the App Store, then tap Today at the bottom of the screen.
  2. Tap your profile icon at the top of the screen.
  3. Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

How to manually update apps on your Mac

  1. Open the App Store.
  2. In the sidebar, click Updates.
  3. Click Update next to an app to update only that app, or click Update All.

If you didn’t get the app from the App Store on your Mac, contact the app developer to get help with updates.

How to manually update apps on your Apple Watch

  1. On watchOS 6, open the App Store and scroll down to the bottom.
  2. Tap Account.
  3. Tap Updates.
  4. Tap Update next to an app to update only that app, or tap Update All.

Turn on or turn off automatic updates

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Microsoft auto update downloads but does not install on my mac screen
  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iTunes & App Store. Then turn on or turn off App Updates.
  • On your Mac, open the App Store. From the menu bar at the top of the screen, choose App Store > Preferences. Select or deselect Automatic Updates.
  • On your Apple Watch, go to Settings > App Store. Turn on or turn off Automatic Updates. Or open the Watch app on your iPhone, scroll to App Store and tap it, then turn on or turn off Automatic Updates.
  • On your Apple TV HD or 4K, go to Settings > Apps. Select or deselect Automatically Update Apps.

When you turn off automatic updates, you receive notifications from the App Store each time an update for one of your apps is released.

Turn on or turn off automatic downloads

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  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iTunes & App Store. Under Automatic Downloads, turn on or turn off Apps.
  • On your Mac, open the App Store. From the menu bar at the top of the screen, choose App Store > Preferences. Select or deselect 'Automatically download apps purchased on other Mac computers.'
  • On your Apple Watch, go to Settings > App Store. Turn on or turn off Automatic Downloads. Or open the Watch app on your iPhone, scroll to App Store and tap it, then turn on or turn off Automatic Downloads.
  • On your Apple TV HD or 4K, go to Settings > Apps. Select or deselect Automatically Install Apps.

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On your iOS or iPadOS device or Mac, you can also turn on automatic downloads for iTunes Store music purchases and Apple Books purchases.

Learn more

  • Learn how to resume interrupted downloads.
  • Learn how to redownload items that you purchased previously.
  • Learn more about how to download apps and games from the App Store.