Microsoft Update Mac Stuck

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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.

msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.

Nov 18, 2019 If you don’t want to wait for an automatic update, or if you want to check for quality updates (which are more frequent and include small fixes and security updates), you can update Windows 10 yourself. If you’re an IT professional, you can defer updates. Go to Windows 10 servicing options. Launch System Preferences and go to Network Advanced. Next click the DNS tab and then the Add (+) button at the bottom. Now enter the following addresses: 8.8.8.8 and 8.8.4.4 then click OK. Launch, any of the Office 2016 apps, then click Help Check for Updates then click Install. Mar 25, 2019  If the progress of Windows Upgrade Assistant is stuck at 99% for more than four hours, here's something you can try. Note: Make sure you follow these steps before you restart your PC.Otherwise, the Media folder might be unavailable. Mar 10, 2020 The update history information for version 16.16 and earlier also applies to Office 2016 for Mac, which is also a version of Office for Mac that’s available as a one-time purchase. Older versions up to and including 16.16 can be activated with an Office 2016 for Mac volume license. Oct 18, 2019 If you've upgraded to macOS Mojave or later, follow these steps to keep it up to date: Choose System Preferences from the Apple menu , then click Software Update to check for updates. If any updates are available, click the Update Now button to install them.

Use the following steps to start using the tool:

Mac Update Stuck On Restarting

  1. Open the Terminal application
  2. Enter cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS
  3. Run ./msupdate --help
Mac

The following options are displayed:

Update

Mac Update Stuck On Installing

Examples of how to use msupdate

If Update Options is missing under Product Information, and the About button is the only option available, you either have a volume license or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest updates or contact your company help desk. To download an update manually, see Office Updates.

  • Display the current configuration parameters for AutoUpdate:./msupdate --config
  • Display the current configuration parameters in machine-readable format:./msupdate --config --format plist
  • List all available updates:./msupdate --list
  • Download and install all available updates:./msupdate --install
  • Download and install the latest updates for Word, Excel, and PowerPoint:./msupdate --install --apps MSWD2019 XCEL2019 PPT32019
  • Download and install a version-specific update for Outlook:./msupdate --install --apps OPIM2019 --version 16.17.180090901

Application identifiers

The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.

ApplicationLatest version12016 version2
WordMSWD2019MSWD15
ExcelXCEL2019XCEL15
PowerPointPPT32019PPT315
OutlookOPIM2019OPIM15
OneNoteONMC2019ONMC15
MAUMSau04MSau04
OneDriveONDR18
TeamsTEAM01
Skype for BusinessMSFB16
Remote DesktopMSRD10
Intune Company PortalIMCP01
Defender ATPWDAV00
Edge CanaryEDCN01
Edge DevEDDV01
Edge BetaEDBT01
Edge StableEDGE01

1 These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.

Update Mac Os X 10.6.8

2 These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.

Note

  • If an update is pending for MAU itself, that update must be applied before any applications can be updated.
  • Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.

Related topics

Microsoft Update Mac Stuck Key

  • Update history and release notes for Office for Mac