Microsoft Powerpoint Quit Unexpectedly Mac Recover Document

  • Office Word, PowerPoint, Excel are the widely used program by the office stuff. Delete files wrongly or lost files like Word files, Excel sheet or PowerPoint presentation may cause the inconvenience. Here you can find the way to recover your lost or deleted documents by yourselves.
  • In the Open dialog box, click to highlight your Word document. Click the arrow on the Open button, and then click Open and Repair. Recover a Lost Word Document. If you can’t even find the file, you may be able to find backup files that Word has saved. Here’s a demonstration of how to search for Word’s backup files in Microsoft Word 2016.
  • Update Office from the Mac App Store. If you downloaded Office from the Mac App Store, and have automatic updates turned on, your apps will update automatically. But you can also manually download the updates: Open the Mac App Store from your Dock or Finder.

When you save a Word for Mac document, the application crashes or quits unexpectedly. Resolution Step 1: Download and install all Office updates. To obtain updates with Office for Mac applications, follow these steps: Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. Introduce all the fixes on Mac word document recovery, no matter you want to recover unsaved Word document on Mac, or restore lost even retrieve a previous version of Word document on mac in Microsoft Office 2011, 2016 or Office 2019. 2018-4-16  The application Microsoft Excel quit unexpectedly. Mac OS X and other applications are not affected. Click relaunch to launch the application again. Click report to.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

  1. Start any Office for Mac application on your computer.
  2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

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Step 2: Check the hard disc name

Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Step 3: Save to a different location

If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Home.

  4. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  5. Open Application Support, and then open Microsoft.

  6. Open Office 2011 AutoRecovery.

  7. On the Edit menu, click Select All.

  8. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  9. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Documents.

  4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

  5. On the Edit menu, click Select All.

  6. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  7. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open Preferences, and then open Microsoft.

  12. Locate the file that is named com.microsoft.Word.prefs.plist.

  13. Move the file to the desktop.

  14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  15. On the Go menu, click Home.

  16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  17. Open Application Support, and then open Microsoft.

  18. Open Office, and then open User Templates.

  19. Locate the file that is named Normal, and then move the file to the desktop.

  20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

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Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.

You’ll try everything to recover your unsaved Word, Excel, and PowerPoint files, isn’t it? Along the similar lines, the blog highlights, both manual and software approaches to recover unsaved excel file mac and deleted saved Office for Mac files in the best possible manner.

Losing Important Files is Never A Good Thing

Suppose you’re working on a high-priority multi-sheet Excel workbook (tracking sales record) and simultaneously preparing Word templates and PowerPoint presentations to give it a visual kick, and suddenly, out of nowhere, before saving all your files you accidentally end up closing all the windows or your Mac shuts down unexpectedly. Irrespective of how did that happen, there is a chance you can recover unsaved files.

Check the Trash

When files are deleted (not permanently) they can be found in the Trash. Go to Trash, locate the files and restore the required file from the trash.

If the saved files are emptied from the trash resulting in permanent deletion then restore the deleted files from the Time Machine backup. macOS users are fortunate to have Time Machine tool built-in with every Mac device. However, in case the backup is absent then leverage a data recovery tool for Mac to retrieve deleted files.

Due to sudden Mac shutdown, the unsaved files are lost, in such cases, chances are bleak that you’ll find the lost files in Trash, however, as the first line of action the least you can do is Check the Trash.

Methods to Restore Unsaved Office Documents on Mac

Restore unsaved PowerPoint file on Mac from the Temporary folder

You can restore unsaved files from the Temporary folder (“Temp” folder) as well. For instance, while working on a PowerPoint presentation your Mac crashes before saving it, then you can recover the unsaved PowerPoint file with the help of PowerPoint temp files.

Follow these steps to locate PowerPoint temp files:

  1. Go to Applications, click Utilities > Terminal
  2. In the Terminal windows, type “open $TMPDIR” and hit “Enter
  3. The command opens Temporary files folder. Select the folder named ‘Temporaryitems
  4. Under ”Temporaryitemsfind the required Excel file and restore. Open the PowerPoint file with ‘TextEdit’ because a .tmp does not work with PowerPoint.

Microsoft Powerpoint Quit Unexpectedly Mac Recover Document Software

For example, the unsaved PowerPoint file will be named ‘PowerPointfile B$123.tmp

Restore Unsaved Word file on Mac from AutoRecover folder

Microsoft Powerpoint Quit Unexpectedly Mac Recover Document

AutoRecovery, a built-in feature for Word in Mac is on by default. This implies that your Mac saves (Incremental saving) the files without telling you to manually do so; however, the only consideration is that you ought to initially save the Word document. AutoRecovery saves files when Mac shuts down unexpectedly, for example, power failure.

*If you haven’t saved your Word document once, you’ll lose the unsaved files, whether AutoRecover was enabled or not.

To access AutoRecovery file, which is a hidden file, you need to locate hidden files and folders in order to restore unsaved Word file. With this done, open Finder and type AutoRecover in the Spotlight search box. Once you’ve found the file, open and save it again.

Also, you can find files under:

Users/<username>/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery

Microsoft Powerpoint Quit Unexpectedly Mac Recover Document File

You can recover unsaved Office files for Mac with the Terminal command but have to apply your technical sophistication to prevent ambiguity. Furthermore, to recover saved files lost due to accidental deletion, unintentional formatting, and corrupt storage devices, Stellar Data Recovery Professional for Mac is the most effective method. This is because the software facilitates straightforward recovery process which not only retrieves lost files with ease but saves your times as well.

Method to Restore Deleted Saved Word & PowerPoint on Mac

Restore Deleted Files on Mac with Stellar Data Recovery Professional

With the help of Stellar Data Recovery Professional for Mac, you can recover deleted Excel, Word or PowerPoint in just four easy steps. You can easily get the trial version of the application for your Mac below:

  1. Install & Run the software on your Mac
  2. Make your selection i.e. select the data files and location from where you wish to recover deleted files
  3. Scan the specified location
  4. Preview and save the recoverable files

Again, the files must have been saved initially on the hard drive in order to recover them through the software. In addition to it, if you accidentally delete your data, format the hard drive, or lost files while downgrading/upgrading macOS, simply run the software to retrieve all missing files.

Read – Top 10 Mac Data Recovery Software

Best Practices – AutoSave

Microsoft Powerpoint Quit Unexpectedly Mac Recover Document Version

You should leverage AutoSave feature in Word, Excel, & PowerPoint to save files automatically; further, you can set its frequency. For instance, you can set AutoSave to save your files every 5 minutes, 10 minutes, or 15 minutes.

Set the frequency of AutoSave in Word, Excel, and PowerPoint:

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  1. Open Word, Excel, or PowerPoint menu and click Preference
  2. Click Save; select Save AutoRecover info and enter how frequently you want to save the files

Conclusion

Microsoft Powerpoint Quit Unexpectedly Mac Recover Document Pdf

It is a good practice to save all your files and make backups periodically to prevent any untoward situation. This blog has put together some useful tips on how you can quickly recover Word, Excel, and PowerPoint files on Mac.

Furthermore, Stellar Data Recovery Professional for Mac software makes the process quite easier as you have to simply make selections and this Do-It-Yourself utility takes care of everything. In the end, you should turn to your backups to obviate such menacing situations.